FAQs
Our team is always here to help you.
Shipping & Orders
Typically, we process in 1–3 days. Then, delivery takes 4–7 days. However, times vary by location. Also, delays can happen. So, allow some flexibility.
First, we ship your order. Then, you get an email. Moreover, it has a tracking number. Simply click the link. As a result, you see the status.
Basically, we calculate at checkout. Moreover, costs vary by location. So, you see fees before you pay. Therefore, no surprises.
First, check all packaging. Then, email us right away. Simply send your order number. Also, use hello@leatherbagco.com. After that, we help you fast.
First, check your tracking online. Then, wait a few more days. However, if it still does not arrive, email us. Simply contact hello@leatherbagco.com. After that, we investigate for you.
Yes, we ship worldwide. However, times vary by country. Additionally, customs fees may apply. So, your local authorities set those. Therefore, we cannot control them.
Cancellations & Returns
Yes, but act fast. Simply contact us right away. Then, we try to help. However, once processing starts, we cannot change it.
Yes, before we ship. However, after shipping, you cannot cancel. Instead, use our Return Policy. So, act quickly.
First, check our Return Policy. Then, see if your item qualifies. After that, follow the steps. Simply, we guide you.
Discounts & Promotions
Generally, one code per order. Moreover, codes do not stack. However, exceptions exist sometimes. So, check the terms.
Generally, one code per order. Moreover, codes do not stack. However, exceptions exist sometimes. So, check the terms.
Payments & Security
First, we take major credit cards. Additionally, we accept Visa and Mastercard. Moreover, American Express works too. Also, you can use PayPal. So, many options exist.
Absolutely. We use encrypted gateways. Moreover, we never store your card info. So, your data stays safe. Therefore, shop with confidence.
Bulk Orders & Wholesale
Yes, we welcome bulk requests. Simply email hello@leatherbagco.com. Then, share your needs. After that, we send you options.
Contact & Support
Simply email hello@leatherbagco.com. Moreover, we help with any question. Typically, we reply in 24–48 hours. So, you hear from us fast.
Still have questions? Then, check these pages:
- Contact Us – Reach our team
- Shipping Info – See delivery options
- Return Policy – Read our guarantee
Finally, thanks for choosing us!