Leather Bag & Co
Last updated: December 2025
About our refund and returns policy
We love our leather bags here. Your satisfaction, moreover, matters to us. This policy explains our terms clearly. So, you know what to expect.
By ordering, you agree to these terms. Also, check our FAQ page or help. Then, shop our collections with confidence.
1. Items you can return to us
Returns are easy with us. Here is what we need:
Time Limit You have 30 days to return. Moreover, late requests are not accepted. So, act fast if needed.
Item Condition Items must be unused and unworn. Also, keep them in original condition. So, do not remove tags yet.
Packaging Required Include original packaging and tags. Moreover, add your proof of purchase. Then, we process your return fast.
Items not meeting these rules may be rejected.
2. Items we cannot accept back
Some items cannot be returned. Here is the list:
- Final Sale items stay with you
- Personalized products are final too
- Custom-made items cannot return
- Gift cards are non-refundable here
- Used or worn items stay yours
- Items you damaged are excluded
Questions? Then, Email hello@leatherbagco.com.
3. How to start your return easily
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Returns are simple with us. Here are the steps:
Step One: Email Us Write to hello@leatherbagco.com first.
Also, include your order number. Then, explain your reason briefly.
Step Two: Get Approval We review your request fast. Moreover, approval takes 48 hours usually. So, check your inbox often.
Step Three: Ship It Follow our instructions after approval. Also, use our address only. Then, your return is sent.
Note: No approval means no return. So, contact us first always.
4. Return shipping costs and tips
You pay return shipping costs. Moreover, original shipping is non-refundable. So, plan your budget ahead.
Tips for Safe Returns Use a trackable service always. Also, save your tracking number. Moreover, insure valuable items too. Then, your return stays safe.
Lost returns are not our fault. So, ship carefully always.
5. How we process your refund
We inspect your return first. Then, we approve or reject it. So, you hear from us soon.
If Approved Money goes to your original payment. Moreover, this takes 7-10 days. However, banks may need more time. So, allow 14 days total.
If Rejected Items failing our rules get rejected. Then, we email you next steps. So, check your inbox daily.
6. Missing or late refund help
No refund after 14 days? Then, try these steps:
Step One: Check your bank first. Also, look for pending items.
Step Two: Call your payment provider. Then, ask about delays.
Step Three: Still nothing? Then, email us directly at hello@leatherbagco.com. So, we help you fast.
8. Exchange policy for damaged items
We exchange defective items only. Also, damaged arrivals qualify too. So, check your order fast.
How to Request Email us within 7 days. Moreover, send clear photos. Also, show the packaging too. Then, we review quickly.
Exchanges depend on stock. So, refunds may happen instead.
9. Damaged or incorrect order help
Item arrived damaged or wrong? Then, act fast now:
Tell Us Quickly Email within 7 days please. Moreover, delays hurt your claim. So, report issues now.
Send Photos Show the damaged item clearly. Also, photograph packaging too. Then, we fix it fast.
Visit our Contact page for help.
10. Cancel your order fast
Cancel within 1 hour of buying. However, processing must not start. So, act right away.
After Processing Cancellation is not possible then. Instead, wait and request a return. So, follow steps above.
11. International order returns
International buyers have extra costs. Moreover, customs duties are yours. Also, import fees are non-refundable.
Returning Items Shipping costs more from abroad. Moreover, tracking is essential here. So, budget for this.
Check our Shipping page for details.
12. Policy updates
This policy may change over time. Moreover, updates take effect immediately. So, check this page often.
13. Contact us about returns
uestions about returns or refunds? Then, reach out below:
- Email: hello@leatherbagco.com
- Business: Leather Bag & Co
- Website: https://leatherbagco.com
Also, visit our Contact page . Moreover, check our FAQ too. Finally, browse our blog for tips.
Thank you for choosing with Leather Bag Co. Now, explore our leather bags today.